Shipping

 

We ship live animals Australia-wide to Australian destinations only

Our animals are shipped via Australian Express Post each Tuesday after payment has been received. We ship all orders from our north Queensland office. Delivery usually takes two days, but may take three days depending on your location. Shipping for most live animal orders is $15 Australia-wide. 

If you order non-living items only, your order will be shipped via regular post and will take 2-5 business days to arrive.

 

Weekly order deadline

Orders and payment need to be received by 12:00pm each Tuesday to be included in that week's dispatch. Orders received (or payments processed) after this time will be dispatched the following week.

 

Western Australian Customers

Western Australian customers require an import permit. This permit will cost $20. Click the link below for the application form.

Western Australian Import Permit Application

There is also a quarantine inspection fee in Western Australia to ensure that the animals in the package match the animals on the permit. This fee is around $50, and you will be sent an invoice from the WA Quarantine department after you receive the insects.

 

Tasmanian Customers

Tasmanian customers may require a Special Authority for the importation of live animals into the state.

The animals that DO NOT require a Special Authority are the following:

Spiny leaf insect
Giant Burrowing cockroach
Garden snails

If you are ordering animals other than these, please check importation requirements with local authorities before making a purchase, then download the following form and send it to Biosecurity TAS. This may take up to 10 days for approval.

Tasmanian Special Authority Application Form

 

For more information, please contact DPIPWEAnimalDisease.Enquiries@dpipwe.tas.gov.au

 

All animals are covered by our seven-day Minibeast Guarantee

 

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