Pet Support Program
Email Pet Support:
Quote your order number for priority response.
The health of our animals is our number one priority, even after they pass out of our hands.
Though your seven day Minibeast Guarantee covers you for unexpected deaths, it also gives you access to our pet support program to prevent deaths in the first place. If something is wrong with your animal, send us an email with as many details as possible, including photos. Quote your order number for a timely response.